2017 Drive from Singapore to Thailand – Day 3 – Jitra to Phuket

For all of our long road trips to Thailand, the entry into Thailand via the Sadao border crossing has always been the most harrowing part of the journey. This year proved to be the most frustrating year, even though it was our 3rd time. 

We set off from Jitra at around 8.30am and even though there was rain, we had a smooth journey to the Malaysia half off the border crossing at Bukit Kayu Hitam. As in previous trips, we made a short stop to settle our Thailand 3rd party vehicle insurance at the Duty Free Complex at “No Man’s Land” in between the two immigration complexes. We paid RM33 for 19 days coverage.

Similar to last year, we parked our car on the left hand side of the road just before the Sadao immigration complex. There is no more big carpark as they are building the new immigration complex where the big carpark used to be. (After one year, they are STILL building?!?)

We then got the empty immigration cards as usual from the first office on the building on the left. Filled them up and lined up to get our passports processed. After lining up for 20 minutes, we finally reached the front of the queue. However, the immigration officer refused to attend to us as we lined up at the “VAN / BUS” queue instead of the “CAR” queue. Even with three kids in tow, he insisted that we line up on the other side where the “CAR” passengers were supposed to queue up. The past two years, we never had this problem, I’m not sure why this year they were so particular about this.

Without a choice, we went to queue up again on the right hand side at counters 7 and 8. There were only 2 queues, and ours unfortunately took an eternity to clear. It must have taken us another hour and 20 minutes standing there. In the mean time, on the “VAN / BUS” side, there were empty counters with immigration officers waiting there without people to attend two. I’m not sure why they didn’t open up more counters for the “CAR” people. Thankfully, the vehicle customs clearance was more straightforward.

All in all, it took us 2 hours to clear the Sadao border crossing. CRAZY. 😛

Once into Thailand, we proceeded to our normal lunch spot at Tesco Lotus Sadao, where the delicious food at the Pizza Company undid the damage of our lousy Pizza Hut dinner the previous night at Jitra. We did some grocery shopping and changed currency, and set off for Phuket.

This year, we took a slightly different route, following the Number 4 road turning left towards Trang, then Krabi, taking a coffee break at the outskirts of Krabi town at an Amazon Coffee outlet at one of the Petrol Stations. The great thing about this route was that it was a much smoother drive with dual carriageways for almost the entire journey and not that many rough country roads.

Making good progress, we then proceeded towards Phang Nga and crossed into Phuket Island at 6:30pm Malaysia time (5:30pm Thailand time).

Not surprisingly, the kids were extremely happy to finally arrive at the Phuket Marriott Beach Club. It is going to be a great week here as a family!


Click HERE to read the next installment of my 2017 SG-TH blog series about our time at the Phuket Marriott Beach Club.

Here are the links to the other parts in this Blog Series:

Reviews of Hotels and Restaurants:

My wife and I enjoy having guests over at our place for fellowship and a nice home-cooked meal. So if you would like to drop by to try some of my wife’s wonderful cooking and to talk more about travel and life, do drop me a mail at lenniechua@gmail.com to arrange a dinner date! Everyone welcome!


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2016 Road Trip from Singapore to Thailand – Day 2 – Crossing the Border at Bukit Kayu Hitam / Sadao

This is the second part of my blog series that details our road trip from Singapore to Phuket, Thailand and offers some advice to would-be travellers who might like to attempt a similar journey. The first part can be found here.

This leg of the journey from Alor Star to Phuket is the exciting one, especially because it takes many of our Singapore drivers out of our comfort zone. We have to cross an unfamiliar border at Bukit Kayu Hitam (Malaysia side) / Sadao (Thai side). We also have to grapple with road conditions quite different from what we are used to along the brilliantly well-maintained North South Expressway (NSE) in Malaysia.

The border is not open 24 hours, only from 6am – 12 midnight Singapore/Malaysia Time. No point going too early anyway, cause many of the shops that do the Thailand 3rd party vehicle insurance do not open so early (There could be some that open early, so if you have the info do let me know).

The Thailand 3rd party insurance is quite cheap (less than SGD$15 for 19 days of cover) and can be done at the following places:

  • Shops in Changlun, before the Malaysian immigration
  • Duty-Free complex, in no-man’s land between the Malaysian and Thai immigration
  • Shops in Sadao-Dannok, just after the Thai immigration

For my first trip last year, I got my insurance at Sadao-Dannok, and this year at the Duty-Free complex. Both are quite fuss-free but they were not open in the early mornings. I think around 9am Malaysia time is fine, but I’m not 100% sure about this. The immigration officials didn’t seem that interested in looking at my insurance papers though, so you might be able to just get your passports chopped and settle your vehicle customs first, then worry about getting the vehicle insurance done.

Now we will run you through the actual border crossing process, which should take around 1 to 2 hours depending on the crowd:

The Bukit Kayu Hitam immigration on the Malaysia side is relatively simple, and quite like what we are used to at Tuas or Woodlands. Just drive straight to the booth and hand over your passports. No real issues here.

The Sadao immigration on the Thailand side is more messy and confusing. You will need to park your car somewhere along the road just before the customs compound which you can see in the photo below (The big carpark to the left of the immigration compound is gone! I believe they are working on building a new immigration complex. Once that is done then things will change again.)

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Sadao border crossing

You also need Thailand immigration cards, which you can get for RM2 per card at the Duty-Free complex in no-man’s land (please don’t get fleeced here like I did!), or for free at the Sadao border at the immigration office inside the building on the left side. They are likely to only give you one card per passport so be prepared to show the passports of everyone in your party.

Fill up the immigration forms and queue up at one of the immigration counters to get your passports chopped. These immigration counters are all over the place, so if you are observant, you can actually find one with a much shorter queue. At the immigration counter, please be prepared to pay (a bribe?) of RM1 or RM2 per passport. Last year we “acted blur” and got through without having to pay this at all. This year I was charged RM2 and my wife and kids were more fortunate to be charged RM1 per passport at their counter.

After you get your passports chopped, you need to line up at the counter shown:

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Customs booth for the temporary import of your car into Thailand

There are two parts to this counter, the first one to get the temporary vehicle import form (where you see people queuing in the picture). Here you will need to present your vehicle log card printed from onemotoring (to prove that you are the legal owner of the vehicle) as well as your chopped passport.

The second booth is immediately after the first one where they will chop the form, and you will have to sign on it. They will hand you one copy of the processed form and will keep one copy for themselves. Please do not lose this form because if you do you will have trouble getting your car back through the customs when you return from Thailand!

After getting all this paperwork done, you can get back to your parked car and proceed to drive through border crossing. As you drive through, the border police will check again that you have your vehicle import form done.

Once all this is done, welcome to Thailand!

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After the Sadao border

Click here for Part 3 of this series which touches on the driving conditions in Thailand from Sadao to Phuket .

Finally, my wife and I also enjoy having guests over at our place for fellowship and a nice home-cooked meal. So if you would like to drop by to try some of my wife’s wonderful cooking and to talk more about travel and life, do drop me a mail at lenniechua@gmail.com to arrange a dinner date! Everyone welcome!


2016 Drive from Singapore to Thailand Blog Series

2017 Drive from Singapore to Thailand Blog Series

2017 Hokkaido Winter Drive Blog Series